Our Quality Policy

As Büyük Şefler A.Ş., we aim to maintain the highest level of guest satisfaction with high-quality standards and commit to providing reliable and sustainable services.
To achieve this objective;

We fully meet guest expectations and needs, ensuring that each guest leaves our service with the highest level of satisfaction.

We fully comply with national and international requirements for quality and food safety management systems.

We enhance our employees' competencies by increasing their knowledge, skills, and awareness.

We identify risks and opportunities related to food safety and quality in advance and take proactive measures with effective action plans.

We provide the necessary resources for the quality management system and effectively manage internal and external communication processes.

We fully comply with hygiene and sanitation rules in our production and service areas.

We select our suppliers based on quality and safety criteria and continuously support our collaboration through audits and evaluations.

We carry out continuous improvement activities to ensure the continuity and effectiveness of our management systems.

We set effective goals supporting continuous improvement and regularly monitor the achievement of these goals.

We increase the effectiveness and efficiency of our organization to achieve the intended outcomes.

We carry out all these activities in full alignment with our company's overall strategy, vision, and key values.